Support
Do you have any questions, or just want to chat? Reach me out at [email protected] or ask us on Discord Community Channel!
Most questions usually are already answered below.
Have feature request? Take a look here for community based requests!
Account and subscription
I have subscribed and paid to Session but my status is free
I have Setapp and my iOS says that I'm still free
Is there any student discount?
I want to delete my account
Synchronization
Session doesn't sync between devices
Stopping Session on Mac doesn't automatically stop Session on iOS devices
Notification
I didn't get notification when Session has ended!
There's no sound notification when Session has ended!
I kept getting notifications on my iOS devices!
Calendar
My calendars didn't show on Session Calendar
Session events didn't show on Apple Calendar
Can I see my Sessions on Google Calendar
Category
How can I delete a category?
Why can't I archive "No category"
Website Blocker (macOS)
The website blocker doesn't work
It doesn't work on browsers like Firefox, Arc
AppleScript (macOS)
How can I set do not disturb mode when session started and ended?
My AppleScript doesn't trigger
Mac
My Session menubar disappear even when the app is open
I have stage manager turned on. Session window behavior is weird.
Apple Shortcut (Monterey+ and iOS 14+)
How can I integrate Shortcut with Session
How do I get intention, category, notes, etc when Shortcut is ran?
How can I automatically disable notification on all devices?
I kept getting "Count not find the shortcut 'error_name'
Apple Shortcut doesn't run on Monterey!
Apple Shortcut doesn't run on iOS when my app is not active
Widget
Widget is not shown on Widget List
Known issue (Big Sur)
- Focus input management is abysmal (impossible to fix)
- Calendar always start from 00:00, should've auto scroll to `now` or recent calendar (impossible to fix)
Known issue (Catalina)
- No keyboard shortcut (impossible to fix)
- Focus input management is abysmal (impossible to fix)
- Analytics page is slow (impossible to fix)
- Calendar always start from 00:00, should've auto scroll to `now` or recent calendar (impossible to fix)
- Some icon are not shown (too much effort to fix)
- UI are blocky (rounded corner crash in Catalina)